What is the return policy?
Where will my order ship from?
What if my order is lost or damaged by shipping carrier?
When will my order ship?
When is payment due?
How can I see Jennjennscloset's reputation as a seller?
I live in the Phoenix, AZ area. Can I purchase and pick up locally?
I live in the Phoenix, AZ area. Can seller physically drop off at my home or work?
Can I contact seller by phone?
Is shipping insurance available?
What shipping services are available?


What is the return policy?
All sales are final. No returns will be accepted. Please ask questions prior to purchasing.

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Where will my order ship from?
Order are shipped from Arizona.

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What if my order is lost or damaged by shipping carrier?
Shipping insurance will be at buyers cost. Insurance is optional for all orders totaling less than $50. All orders totaling $50 or more will require an additional cost for insurance and will be calculated base on order total. Please contact us for a quote. Reciepient is responsible filing claim with shipping carrier. Actual insurance cost will be calculated based on order size.

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When will my order ship?
Orders generally ship within 2-3 business days (excluding weekends & holidays) from when payment clears. Payments submitted via Paypal after 4pm PST will be processed as received on the following business day.

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When is payment due?
Payments submitted via Paypal or Google checkout after 4pm PST will be processed as received on the following business day. If picking up locally, cash is accepted upon pick up.

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How can I see Jennjennscloset's reputation as a seller?
Visit jennjennscloset feedback profile on ebay.com.

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I live in the Phoenix, AZ area. Can I purchase and pick up locally?
Yes. Arrangements must be made with seller. Weekends are most ideal. Please contact us for phone number to make arrangements. Pick up will be in Surprise, AZ (NW Valley)

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I live in the Phoenix, AZ area. Can seller physically drop off at my home or work?
No. Seller will not provide personal carrier service, however local pick up may be arranged.

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Can I contact seller by phone?
Yes. Please send an email request for phone #.

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Is shipping insurance available?
Shipping insurance will be at buyers cost. Insurance is optional for all orders totaling less than $50. All orders totaling $50 or more will require an additional cost for insurance and will be calculated base on order total. Please contact us for a quote. Reciepient is responsible filing claim with shipping carrier. Actual insurance cost will be calculated based on order size.

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What shipping services are available?
Shipping fees are base on USPS Priority Mail. If you would like expedited shipping, please contact us for shipping quote.

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